Last updated: 24 Jan 2026
This Privacy Policy describes how Tutorrilo (“we”, “us”, “our”, “Company”) collects, uses, shares, retains and protects personal data when you interact with our services including our WhatsApp messaging bot, and how you can exercise your privacy rights.
By accessing or using our Service, you agree to the terms of this Privacy Policy.
Capitalized terms used in this policy have the meanings defined below and apply equally in singular and plural.
Account means a unique account created for You to access our Service.
Company (“we”, “us”, “our”) refers to Tutorrilo, 2 Ncondo Place, Ridgeside Drive, Durban, 4319, South Africa.
Device means any device that can access the Service.
Personal Data means any information that relates to an identified or identifiable individual.
Service refers to the Website and our WhatsApp messaging bot.
Service Provider means any natural or legal person who processes data on behalf of the Company.
Usage Data refers to data collected automatically either generated by the use of the Service or from the Service infrastructure.
You means the individual using the Service.
When you interact with our WhatsApp bot, we collect the following personal data:
Phone number
Name
Messages and message contents
This information is collected when you voluntarily use or interact with our Service.
We use collected personal data for the following purposes:
To reply to inbound messages via the WhatsApp bot and provide customer support
To manage and respond to leads and assist with onboarding
To improve, maintain and troubleshoot the Service
To comply with legal obligations
We retain messages and chat content in our database for up to 90 days. This retention period allows us to assist leads fully and provide support in case of service issues or user inquiries.
We store user data encrypted at rest to protect it from unauthorized access. However no method of electronic storage or transmission is completely secure.
We may share your data in the following situations:
With Service Providers such as our third-party CRM system to track leads
With affiliates who are required to follow this Privacy Policy
If legally required to do so by law enforcement or regulatory authorities
With your consent
We may collect usage data automatically when you access the Service through our website, including IP address and device information.
Our website uses cookies and similar tracking technologies to improve functionality and analyze usage. You can adjust your browser settings to refuse cookies, but this may affect some features.
You have the right to:
Access the personal data we hold about you
Request correction of your information
Request deletion of your information
To exercise these rights contact us at info@tutorrilo.co.za. We will respond within applicable legal time frames.
Your information may be processed outside your country. By submitting your information you agree to such transfers.
Our Service may contain links to third-party sites which have their own privacy policies. We are not responsible for content or policies of external sites.
We may update this privacy policy. We will post the updated version on this page and update the “Last updated” date. Continued use of our Service constitutes acceptance of the updated terms.
If you have any questions about this Privacy Policy or your personal data, contact us at:
Email: info@tutorrilo.co.za
